TRAINING COURSES

Inside Sales Strategies & Skills

Summary


Price:
$705
Language:
English
Funding:
No Funding
No. of Days:
2 Days
Location:
Central
Funding Individual
Full Cost S$705
Please refer to the "Funding" tab to understand details breakdown
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Why You Should Attend This Course:

The future of sales will not be a continuation of the past. Advancements in technology have made the inclusion of Inside Sales teams a core component of a company’s business strategy. Inside sales is changing the way companies look for ways to decrease costs and transform their sales operations for efficiency and profitability.

Inside Sales is accelerating the success of companies by leveraging on  innovative technologies with better qualified sales professionals, targeted at highly qualified prospects by identifying the optimal times and contact methods for reaching them. Inside Sales is rapidly complementing field sales as a channel for many companies that want to keep sales cost from spiralling. The complex nature of selling, and a better informed buyer, makes Inside Sales management one of the linchpins for companies to thrive.

Learning Outcomes:

  • Develop essential qualities and tactical skills required as an Inside Sales professional
  • Understand and use Inside Sales tools and technology to qualify buyers effectively  
  • Know the challenges facing Inside Sales professionals
  • Learn Inside Sales questioning techniques and approaches to influence buying behaviour
  • Build confidence and manage call reluctance as an Inside Sales professional
  • Demonstrate effective cross-selling and up-selling techniques to drive revenue

Course Outline:

Day 1

  • The inner game of Inside Sales - Winning qualities of Inside Sales professionals
  • Fundamentals of Inside Sales –The P’s to achieving goals
  • Build confidence to meet Inside Sales challenges and manage sales call reluctance
  • The Inside Sales funnel - Three areas of accounts that Inside Sales serves
  • Metrics critical to improve sales forecast accuracy for Inside Sales success
  • Sources of leads and Inside Sales lead generation techniques
  • Inside Sales techniques to connecting with the elusive prospects

Day 2

  • Understanding today’s customers and expectations as an Inside Sales professional  
  • Opening and rapport building techniques to get cooperation and conversation  
  • Understand buying process and sales cycle in Inside Sales  
  • Presenting ideas effectively and asking the right questions to influence customers 
  • Manage common customer objections and price issues
  • Identify opportunities to cross-sell and up-sell  
  • Inside Sales approaches to effectively close sales

Who Will Benefit?

Any Inside Sales professionals who needs to generate leads and close the deals remotely over the phone. Other sales professionals will also benefit in learning techniques to reach and influence key decision makers over the phone effectively.

Location:
Central
Address:
51 Anson Road #03-53
Building Name:
Anson Centre
Postal:
079904
...
Marketing Institute of Singapore

Founded in 1973, the Marketing Institute of Singapore (MIS), a not-for-profit organisation, is the National Body for Sales and Marketing. Over the years, MIS has nurtured more than 50,000 sales and marketing practitioners through its professional learning and development programmes and provided ample networking opportunities for thousands of members through its diverse series of events.

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The following are details breakdown of the funding

Individual
*Funding
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SkillsFuture -
Productivity & Innovation Credit -
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Note

  • Funding is subjected to approval from the government agencies
  • The amount is calculated based on the "Up to" percentage of the course fees
  • Taking into assumption that you have not fully utilized the SkillsFuture Credit and Productivity & Innoviation Credit Scheme

 


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